SaneBox Capterra reviews

10+ years of use - favorite email tool

Ten years of a cleaner inbox, less stress, and more time back in my day. SaneBox is literally irreplaceable. What they like: After more than a decade of daily use, SaneBox remains one of the smartest investments I've made for my productivity. It works with any email client, setup takes minutes, and it just gets better over time. My inbox used to be unmanageable. Now it's under control — and stays that way. If email is eating your day, this is the fix. What they dislike: There is nothing that I dislike about SaneBox. Genuinely, it simply works 100% of the time that I need it!

Sanebox restored sanity

This product saves me at least 5 hours per week. I'm a consultant so my business literally is responding to client questions by email. Seamlessly integrates with Outlook Office 365 Enterprise. What they like: I was getting several hundred emails per day that were not junk, but did not require action. The Sane Later feature allows me to skim through and a few seconds delete them all, while finding the 1 or two that required action but sender was not previously whitewashed. I love that dragging to inbox trains the system instantly to do that the next time from that sender. Now I can focus on the 75-100 actionable emails per day. What they dislike: Nothing to dislike. I've only focused on the Sane Later feature.

SaneBox Will Change Your Email Game

I love this app. I recently bought 2 years worth of the service and would recommend it to others. What they like: -Automates some of the most labor-intensive​ aspects of email -Adds many features to email such as snooze, reminders, and "no replies" functions to allow you to stay on top of your game -Great "Inbox Academy" helps you learn great skills for managing lots of email -DoNotDisturb function is awesome for getting away for the weekend, etc. What they dislike: -Has a little bit of a learning curve to it - the dashboard has a lot of power but could be intimidating if you aren't comfortable with a lot of preferences and tweaks

Sanity Restored

What they like: I love everything about SaneBox. It is super easy to use and their Zero Academy is awesome. It focuses on 10 easy tips for you to maximize your use. Everyone should initiate this email management solution even in your personal life!! I spent approximately 2 hours on getting my account exactly where I wanted it when I started my trial and that included reading up on all the features so not a lot of time at all when you consider I spend hours daily scrolling through my emails. I don't have to worry about client trip requests getting lost within the mix of the hundreds of newsletter & supplier emails I receive daily. What they dislike: There isn't anything I don't like, but I do have a wish and that is that I could create more than six trainable sane folders. In my industry I need a few more categories than six. I make it work absolutely, but if we are wishing for things, I would wish for some more.

First time we've paid for email management-worth it

What they like: I like the overall management system, the sorting AI is quite good. Also, when I've had a problem I've been able to get a customer service chat--a real live person it seemed to me -immediately. This makes a big difference, I know if I can't find an email they'll help me look. What they dislike: Sanebox is not cheap, considering if I were patient and diligent, I could probably set up the same systems with Gmail folders. But I know I'm not patient and diligent. So I use sanebox and it does keep me slightly more sane.

Organized emails save me lots of time every day.

Before I got SaneBox, I would do an email sorting activity every day, moving messages to different folders in my email application according to their urgency and importance to today's work which sometimes took a half hour or more before I could even respond to the ones I judged important. Now that step has been taken care of by my "executive assistant" which presents me with all the messages neatly organized according to my established rules. It saves me at least a half hour per day and probably more. What they like: I found it easy to set up and train. After the initial training, the reviews of new emails are also very easy to do. When I look at my emails in the morning, I don't have to wade through less important or irrelevant messages to find the ones I need to work on today - they have already been sorted for me! It's almost like having an executive assistant. What they dislike: Can't think of anything I don't like about the software.

Sanebox brings sanity to my email.

Sanebox has reduced the amount of time I spend checking my emails and thus helped me save valuable productive time. What they like: Sanebox has greatly sanitized my mailbox,giving me control over the type of emails I receive.I love the "NoResponse" filter and I use it to bring out emails I send to people,which got no response from them. The "SaneBlackhole" feature is where unwanted newsletters I receive go into, and I have it to thank for how easy it is to scroll through my inbox these days.The weekly reviews I receive from Sanebook which informs me of the number of hours I have saved on Sanebox for the week and the number of emails that ended up in my SaneBlackhole only make me appreciate the enormous job Sanebox is doing for me. What they dislike: I have got reservations about how everytime someone sends me an email for the first time, their email ends up in the Sanelater Folder rather than my inbox. On some occasions ,such emails have ended up being very important emails.

Save Your Sanity with SaneBox.

On my busy days, SaneBox saves me a lot of time by preventing me from being distracted by emails that are not important to me. Those emails go into folders that I can look at when I am not busy. These include emails that I may like to read but are not important enough for me to need to read immediately. Instead of having a full Inbox, mine is kept to a minimum with important messages only. I also use the "reminder" feature often. This allows me to have emails reappear in my Inbox at a date and time chosen by me. What they like: SaneBox saves me a load of time by automatically moving unimportant emails out of my way until I am ready to address them. Ads that may interest me are moved into folders that I may review after hours or in my leisure time. My Inbox contains only emails that are important to me. Furthermore, I can drop an email into a folder that will present it back to me on a specific date and time that I desire to deal with it; a "reminder". What they dislike: The software may be improved by allowing for an unlimited number of self-defined folders but it works well as it is.

Email sanity in a box

It's all about getting rid of the sea of spam and newsletters that swamp our emails, and yet being able to send the ones I want to read later to my SaneLater folder. And that lets me focus on actual work. Or play. Or anything else but freakin' email. What they like: I love the way SaneBox sorts my email into convenient, prioritized folders. It keeps me focused on my most important emails, lets me get to Inbox Zero quickly, and makes it easier to get rid of the junk. What they dislike: I don't dislike anything about it except the reporting which I'm sure I could simply turn off (I never use it). There are features that are duplicated by both Gmail (we use Google Workspace, too) and my email client apps (I like Spark at the moment). But there's still plenty of value in SaneBox.

Strong tool to help declutter and prioritize busy inboxes

I have seen the difference it makes for an inbox that receives hundreds of emails a day of varying requests and purposes ranging from spam to family obligations to important data from the accountant. It really is a time saver for someone who does not have enough time to touch hundreds of emails a day to determine which ones need to be handled. What they like: SaneBox learns from the user's decisions. If the user marks an email as "Important", SaneBox collects data on the email, so when something comes in that is similar, it will automatically mark it as "Important". What they dislike: My least favorite feature of SaneBox is that is is not that different from most of the same features offered by Gmail and Outlook in terms of filters, labels, and color-coding options. But, this is a service that integrates with your email provider and costs additional money. It is as though the cost is simply to have the smart learning feature I mentioned above and the time saved not manually creating filters.

My one app that never fails me.

I thought I would test it for one year as a tryout, but once I added it to my daily work/life schedule I knew I could never go back to an unmanaged system. The software has been very beneficial in saving me so much time and only once I have had to contact them and found the team behind it to offer great support. I have it set to auto renew and rely on it and their team to be there everyday. What they like: Sane Box saves me time. My day is usually filled with work and life, so sorting through well over a hundred emails to find the important ones is not the time I have to waste. SaneBox does that for me. And if there is a questionable email that they allow me to decide on, I can simply drag it to the right folder and it's set to repeat that each time after. So simple and efficient. What they dislike: I feel that the software has features I haven't even begun to use and those I have, are working great. So my one negative is not taking the time to use it a full capacity.

Control the email overwhelm

Above all else customer support is the biggest reason I love Sanebox, especially when this is something that is lacking when dealing with companies online. What they like: Spending money to control emails might seem strange especially when you can create rules, but I have found it is great to use sanebox to stop trying create my own. This can be huge, especially if you are using gmail and you've had it for a long time. I can easily tell you that SaneBox saves me so much time because I can take care of my email from within the email box. There are other apps available that are free, but I've found that for the value Sanebox is a much better option! What they dislike: Overall I've found that Sanebox is so helpful that I cannot think of any cons.