SaneBox reviews: what 130+ users say

I was so tired of wading through 100's of emails…

I was so tired of wading through 100's of emails if I waited a few days to check my Icloud account. I ended up missing a very important email. So I looked around and found SaneBox. I did the trial and immediately it made a big difference. After the trial I purchased it and did a little more training of the emails with the digest. Fairly simple. Now, when I go to my inbox, there are real emails in it, not very many, but all the important ones. The advertising emails for my banks, CC's and other financial institutions go to the "Black Hole", meaning they aren't deleted for a month. I can quickly look into it and see if there's anything important. The other special folders have important emails in them. Now it only takes a few minutes to do my email, before Sanebox, it was like 30 minutes. Highly recommend.

Get over inbox anxiety

I'm the type of person that gets overwhelmed with too many emails coming into my inbox. SaneBox really helped me move some of the not-important emails to other folders that I only needed to check infrequently. I've let the subscription lapse for just two hours, and I've already gotten 20 emails that I didn't really want in my inbox, just to demonstrate the value. The beginning is a little bit tedious because you need to train the AI as to what is important and what isn't, and frequently look into these other folders and make sure you didn't miss anything important. After a while, once you move it back into your inbox, SaneBox is pretty good at getting it right.

Sanebox .... it made me sane again

Sanebox helps my business sift through spam emails that could otherwise impact the business in a negative way. When you consider that an employee can spend 10–15 minutes per day moving and deleting spam emails, that’s a huge amount of time saved. What they like: It’s so easy to set up and use on a daily basis. It has already saved me a lot of time, and I feel my company is a bit more secure now because the bad emails are being filtered out before they reach my inbox. What they dislike: I can’t really say anything bad about it. Everything works perfectly.

Inbox Zero Made Effortless with Sanebox

Sanebox solves the clutter that used to live in my Inbox. Now, each message is quickly organized in easy to locate folders with actions to handle those messages much quicker. SaneLater and SaneNews help to move messages where they belong and allow me to read through them when I have the time throughout the day. And SaneBlackHole is a great option for discarding stuff you may want occasionally but for the pesky senders that like to email every hour. What they like: Sanebox is essential to maintain an Inbox Zero setup. I have been using Fastmail for years, and recently tried Sanebox. Now I can't live without it. My email is easily managed and every message is actionable without much hassle. Fastmail + Sanebox is a great combination. What they dislike: Nothing. Everything about Sanebox has been great. I paid for my subscription before my trial ended because I felt so confident in how it was improving the way I use email.

Effortless Inbox Management with SaneBox

SaneBox keeps my inbox clean, sorting unwanted emails into a black hole and questionable ones into a review folder. It learns over time, helping me prioritize effectively, so my inbox stays manageable and nothing important gets overlooked. What they like: SaneBox has really been a lifesaver for managing my inbox. I appreciate that it can automatically sort emails into categories, putting the unnecessary ones into a folder that gets deleted over time, and others into a "sane later" folder for me to review daily. It's pretty amazing how it's able to learn what's a priority and what's not. Thanks to this, my inbox is always clean, and I reach inbox zero each week without missing anything important. I like that I didn’t have to change my primary email address, which would have been disruptive, because my inbox remains organized. The AI seems well-tuned in deciding what's important for me and what’s not, making sure I can review anything questionable. I also appreciated how easy it was to get SaneBox up and running—it sorted emails instantly and was helpful from the get-go. I use it with Outlook and appreciate its ability to learn from how I sort emails, which helps keep my inbox clutter-free. What they dislike: No issues with SaneBox.

Transforms Inbox Management with Ease

SaneBox organizes my inbox, keeping important emails visible and categorizing others into subfolders. It frees up my time to focus on crucial tasks by learning my reading habits and helps me efficiently read and address emails. What they like: I use SaneBox to organize my inbox, and it effectively leaves important emails in my inbox while moving other emails into different subfolders, like news-related emails into a news subfolder. This helps me utilize my time reading and addressing emails efficiently. SaneBox has freed up a lot of my time as I can focus on what is important. The initial setup was very easy, and I was up and going in less than an hour. It does a great job, and I highly recommend it. What they dislike: I cannot think of anything

Effortless Inbox Management, Worth Every Penny

SaneBox organizes my work and personal inboxes, reducing overwhelm and anxiety. It prioritizes important emails and sorts newsletters and spam, enhancing my email management. What they like: I like how easy SaneBox is to implement, and I appreciate the speed of its use. The setup took less than a half hour and was very quick and easy. I love that it constantly learns how to sort emails according to my preferences, which saves me from needing to hire an assistant. SaneBox eliminates the anxiety and overwhelm of managing my email inbox by sorting newsletters, receipts, and spam to ensure I only see what's important. What they dislike: I do wish that there was a way to tell it that not everything from the same domain goes to the same place. Prioritizing things by sender would be great.

Effortlessly Manages and Categorizes Emails

SaneBox helps me focus on high-priority emails and organizes my emails by category. It addresses my overwhelming inbox, allowing me to find important emails easily. The setup was incredibly easy and intuitive, making it simple to use. What they like: I use SaneBox for organizing my emails by category, allowing me to focus on high-priority emails without getting distracted. I like how easy and intuitive it was to set up and use, and it was up and running within thirty minutes. The SaneBox black hole feature that automatically unsubscribes me from unwanted emails is awesome. The team's responsiveness in making adjustments and helping me learn about the features is something I appreciate. I didn't find SaneBox earlier, but now it's my go-to email management system, and I’m happy to recommend it to everyone. What they dislike: There isn't anything that I don't like about it.

Effortlessly Focus on Important Emails

SaneBox helps me focus on important emails, reducing distractions from unimportant ones. It allows me to manage emails at my preferred frequency and keeps my inbox organized so I don't feel overwhelmed. What they like: I like that SaneBox can help me get my inbox to zero if I wanted to, which is great because I get anxious when I have pending emails. It helps me organize without being overwhelmed, focusing on important emails and allowing me to check them with the frequency I want. The initial setup was simple. What they dislike: I find the beginning a bit challenging because I need to train the AI on what is important and what isn't. Sometimes important emails get relegated to the Sane Later folder, so I have to be on top of that.

Keeps My Inbox Organized and My Workflow Stress-Free

SaneBox literally keeps my mailbox sane. It automatically sorts email into categories once you’ve trained it, and the Blackhole for spam means I never have to see those messages again. There’s also a CC folder, so anything I’m CC’d on goes straight into that mailbox, etc. Overall, it makes the daily flow of incoming email much more efficient, so I’m not wading through spam just to get to the actual work emails. What they like: It keeps my workflow clean and tidy. The filters I’ve set up for sorting my emails make my day feel much less chaotic. What they dislike: I dont have any particular dislikes, I thinks its a good tool.

Effortless Email Management with SaneBox

I find SaneBox simplifies my email management by sorting my emails into compartments like Inbox, SaneLater, and SaneNews. It helps in identifying important emails easily and is simple to set up. What they like: I love how simple SaneBox is to set up. It just connects and links with my Fastmail account and works out of the box, creating three compartments: important emails in Inbox, less important ones to SaneLater, and those not important at all to SaneNews. I find this organization incredibly helpful. The AI used in SaneNews and SaneLater to sort all the emails is fantastic, and the value for the price is great. What they dislike: There's a problem with SaneBox when it comes to handling notifications for important emails. I use Fastmail, and it's tricky because I can only choose between getting notifications for all emails or just selected VIP ones. I can't get notifications specifically for those that end up only in the inbox, which is something SaneBox based on IMAP doesn't currently support.

Effortless Email Management Directly in Gmail

SaneBox helps me by sorting out emails I don't want, working seamlessly in Gmail without needing a separate app. It augments email sorting perfectly over time. What they like: I like how SaneBox really just works without needing a separate application. It integrates right into Gmail, moving emails around naturally, and the training over time is basically perfect. It's just nice that I don't have to leave my normal email client, and it augments the sorting in the way I probably already use Gmail. The initial setup was very easy, basically instant. What they dislike: I think the training interface can be a little hard to adjust to at first, but after using it every day for a couple months, I feel very confident in it.

Effortless Email Organization with SaneBox

SaneBox keeps my inbox from running amok, organizing vendor emails and newsletters so I don't miss important information. It eases the pressure of reaching inbox zero and reduces my guilt for not staying on top of emails. What they like: I like the ease of use and the ability of SaneBox to clean up my email. It helps keep my inbox from being overrun with vendor emails and newsletters, which was causing me to miss important information. SaneBox brings organization to that situation. The ease of use makes me feel less pressured to achieve a zero inbox and keeps me from feeling guilty about not staying on top of my emails. The initial setup was very easy. What they dislike: I have no complaints. I’d love to recommend it to my friends; however, I don’t think they’d like having to pay for a subscription.

Simple and reliable email management

I use SaneBox to pre-sort my inbox. With a lot of emails, like newsletters and important mails, SaneBox helps by sorting them into different folders, allowing me to focus on what is essential. What they like: I like that SaneBox works based on rules. The rules are clear and essentially based on the sender. This makes it easy, as you decide once where a sender belongs, and then it works very reliably. The simplicity ensures that everything works well, without much fuss or complicated AI, which often doesn't work reliably. What they dislike: As is often the case, the greatest strength is the greatest weakness. It would of course be nice if SaneBox could also recognize the content of the emails. Sometimes a sender sends invoices, newsletters, and important messages. But I have to decide which folder it should go into. The simplicity is the greatest strength, but also the greatest weakness.

Brought Sanity to My Inbox and Boosted Email Efficiency

I get dozens, sometimes hundreds of emails a day. Before I started using SaneBox, I routinely told people that if they needed me to see something, they had to text me (or email, then text me to look for the email). Even with spam filters and Gmail's native filtering, I simply got too many messages, organized too chaotically, for me to be sure I would see important emails in a timely fashion. With the organization and automation SaneBox has brought to my inbox, I no longer worry that I will miss critical emails. Non-spam junk is filtered so I can skim it occasionally if I want. Emails are sorted into relevant categories, so I can batch process related kinds of information without context switching and so I can easily prioritize what to review when/how often. It is game changing. What they like: SaneBox has done exactly what its name suggests: brought sanity to my inbox. I am vastly more efficient managing email than I used to be. What they dislike: I would like to see it get smarter about filtering based on content as well as sender. Right now that can be done, but requires more manual intervention.

Intuitive Email Management with SaneBox

I use SaneBox to organize my inbox and prioritize tasks, making email management easier across multiple accounts. It helps me know what to work on and when, reducing the difficulty of managing daily communication. What they like: I really like SaneBox because it's super intuitive and easy to use. The drag and drop method and pre-built folders make setting up my email very straightforward. I also love how I can use multiple email boxes, and the ability to create custom folders is really helpful. The feature that I love the most is the drag and drop functionality because I don't have to think about managing my email box or setting up rules, which I used to hate. If an email doesn't go to the right box, I just move it where it should go. Once you set up the whole admin background, it's just easy to use on autopilot. The receipts folder is cleverly done, and I find the overall ease of use to be one of the most important aspects. SaneBox isn't all up in my face; once it's working, it's just working, which I appreciate. What they dislike: N/A

Sanebox has been a lifesaver for me in…

Sanebox has been a lifesaver for me in terms of managing my inbox! My inbox had gotten clogged with email that I didn't request or want, and spam filters could not sort it. I was at the point where I seriously considered changing my primary email address, which would have been really disruptive. I tried Sanebox, and it somehow was able to detect and automatically sort incoming email into categories - putting stuff I would never read into a "black hole" folder that would automatically delete after a period of time, and others that were questionable went into a SaneLater folder that I would review once a day. As I processed the SaneLater folder, it learned what was priority and what was not, so it progressively got better at understanding my inbox. But the net effect - as soon as I started using it, my inbox was clean and usable. I was able to get to Inbox Zero each week and stay there. And nothing important got away. I'm a lifer with this tool!

SaneBox is a time saver!

SaneBox has genuinely changed the way I manage my email. I used to waste so much time digging through junk and low-priority emails just to find the ones that actually mattered. Now my inbox stays focused on what's important, and it's honestly saved me so much time every single day. My favourite features are SaneTomorrow, SaneNextWeek, and the reminders. Being able to get an email out of my inbox now and have it pop back up exactly when I need to deal with it has been an absolute game changer. I don't have to leave emails sitting in my inbox as a reminder anymore or worry about forgetting them—they just come back at the right time

A genuine inbox saver…

SaneBox has made a real difference in how I manage email day to day. It's saved me a significant amount of time by keeping my inbox focused on what actually matters. The feature I've gotten the most value from is snoozing/reminders — being able to get an email out of my inbox now and have it resurface exactly when I need to deal with it has changed how I work. It's a simple idea, but it's made me far more responsive to the things that actually need my attention, instead of losing them in the noise. If you're someone juggling a busy inbox across multiple accounts or contexts, I'd recommend giving it a try. It's become part of my daily workflow at this point.

A practical way to keep a busy inbox under control

I use SaneBox to manage my email and it has made my inbox much easier to keep under control. It does a good job of filtering lower-priority messages out of the main inbox without forcing me to change how I work, and that saves time every day. The biggest benefit for me is that it reduces inbox noise while still letting me review what has been moved out of sight. For someone dealing with a high volume of business email, that balance is important. It feels practical, reliable, and quietly useful rather than another tool that needs constant attention. I still check the filtered folders periodically, which I think is sensible with any automated email-management tool, but overall SaneBox has been a strong help in keeping email manageable.

Game Changer

SaneBox helps me prioritize important emails and delay less urgent ones. The Sane Next Week feature is great for managing emails relevant only when I'm home, allowing for better organization while I travel. What they like: I use SaneBox for organizing my business and personal email. It helps me to prioritize important emails and revisit unnecessary ones. I find SaneBox easy to use and reliable. I love the Sane Next week feature since I travel often, and it allows me to delay emails that only apply to things I can do when I'm home. The initial setup was extremely easy. What they dislike: Sometimes, after filing the emails, they come back into my inbox.

Easy to Set Up and Even Easier to Maintain

My emails would pile up and I couldn’t review them. Now they are grouped in the correct folder to review when I need or want to review based on topic. Maintaining the organization is as simple as moving the email to the correct folder. What they like: Easy to setup, yes! But, most importantly, easy to maintain!! What they dislike: The limits on the number of folders. I could increase for additional price but I found the sweet spot at 6 and made it work.

Works Out of the Box to Keep Your Inbox Clear

Everyone knows the feeling of a disorderly inbox, one that has newsletters, receipts, personal correspondence and business stuff all in one place. Sanebox can solve that for you. What they like: It just works – out of the box it's really effective at filing mail in the right places and helping you keep a clear inbox. And once you start training it, it just keeps getting better. What they dislike: The only downside is that once you add several different boxes and multiple mail accounts, it can get pricey – but if you're focused on just one email address, it's a bargain.

SaneBox saved me from email overwhelm

I discovered SaneBox through a YouTuber I follow, right when I was drowning in multiple inboxes and missing important emails in the chaos. It's been exactly the solution I needed. Since using SaneBox, I haven't missed a single important email. Spam, newsletters, and sales blasts get filtered out automatically, so my inbox only shows what actually matters. My favorite feature is bulk deleting old emails by date; it's so satisfying. I also love the daily overview report, which gives me a quick snapshot of what needs my attention. If you're juggling multiple inboxes (or just one unruly one), I highly recommend SaneBox.

Transforms Email Management with Clear Rules and Effective Training

SaneBox addresses the problem of inbox overload and constant interruption caused by low-priority email. By automatically separating important messages from informational or reference-only emails, it reduces cognitive load and decision fatigue. For me, this resulted in a significantly smaller, more focused inbox and a clearer distinction between emails that require action now, later, or never. The benefit is improved focus and a calmer, more predictable email workflow rather than reactive inbox management. What they like: The combination of a clear, rules-based email categorization and the Inbox Zero Academy. The product helps establish a simple and effective mental model for handling email (now, later, and reference-only), and the training explains why this works rather than just pushing features. In practice, this helped me reduce a severely cluttered inbox and maintain a sustainable workflow across time. What they dislike: Some features go beyond what is strictly necessary once you have internalized the Inbox Zero principles. For users who mainly want a clean, minimal setup, the breadth of options can feel more than required.

Supercharges Inbox Management Effortlessly

What they like: I really appreciate how SaneBox helps me keep my inbox manageable. My favorite thing about it is the SaneReminders tool. When I send an email asking someone to do something, it lets me bcc a specific date, and then on that specific date a reminder comes back to me. This way, I no longer need to keep separate lists of what I'm waiting on from different people. It saves me a lot of time and brain space remembering or tracking down what other people are doing for me, making me much more efficient. Also, the initial setup was very easy, and they gave me a great orientation. What they dislike: Nothing - it's one of my favorite products

SaneBox is integral for my deep work

It helps solve the problem of distraction and time suck from email management. What they like: The thing I love most about SaneBox is that it helps keep me true to my dedication and promise to check email 1 time a day. It is super easy to navigate and set up and it has a ton of customizations that can help with email management. SaneBox is absolutely integral for my ability to do deep work and focus on what is important. Email management is a time suck, and SaneBox helps give me back hundreds of hours a year in time, and also in sanity. What they dislike: Nothing! SaneBox is a great tool and I have no complaints.

Sanebox does a very good job in…

Sanebox does a very good job in managing emails in different ways. It will sort incoming emails to folders and will also learn when you move emails directly with your client. This is the feature I use most and saves time in getting my handws on emails I want to work on. I am a private user with a very small private business, but need to answer customer requests quite fast for this purpose. See also the other functions Sanebox offers and convince yourself to elegantly work on emails.

The most amazing inbox manager! Saves so much time!

I love how Sanebox can be configured so easily to go through my inbox and make sure everything ends up sorted into the right folders for later use. It saves me so much time. I can honestly say it saves me 10+ hours per week and means I don’t need an assistant. I genuinely don’t know what I would do without it.

Sanity Restored

What they like: I love everything about SaneBox. It is super easy to use and their Zero Academy is awesome. It focuses on 10 easy tips for you to maximize your use. Everyone should initiate this email management solution even in your personal life!! I spent approximately 2 hours on getting my account exactly where I wanted it when I started my trial and that included reading up on all the features so not a lot of time at all when you consider I spend hours daily scrolling through my emails. I don't have to worry about client trip requests getting lost within the mix of the hundreds of newsletter & supplier emails I receive daily. What they dislike: There isn't anything I don't like, but I do have a wish and that is that I could create more than six trainable sane folders. In my industry I need a few more categories than six. I make it work absolutely, but if we are wishing for things, I would wish for some more.

Time Saver for Email Management

I use SaneBox for email filtering, which reduces the time I spend on emails daily. The basic features like SaneLater and SaneNews help me the most. What they like: I use SaneBox for email filtering, which helps reduce the amount of time I spend on email every day. I think the basic features like SaneLater, SaneNews, and SaneBlackHawk help me the most and are helpful. They really save me time. The initial setup was easy, and the guides were useful. What they dislike: Nothing

Sanebox Saves Time by Filtering Unwanted Emails

It helps eliminate newsletters and spam that I don’t need. What they like: It helped me save time by filtering out unwanted emails, so I don’t have to go through them myself. What they dislike: So far, I’ve found very few downsides—if any—to using Sanebox. It does take some time to go through older emails, but overall it’s far more manageable than checking my inbox every five minutes.

Makes Email Overload Disappear

has virtually eliminated to solicitation & junk from my inbox. has created valuable folders where all my receipts get collected in one place, easy to find. email triage and replying to important emails- things don't get missed in the flood of email What they like: very good at learning preferences, filtering almost 'disappears' and reduces the overall load of email to deal with What they dislike: wish it covered more email accounts for the money

Easy Email Categorization That Keeps My Inbox Clean

It makes getting to my email inbox processed so much better. I hate doing email What they like: It’s an easy way to categorize my emails and keeps my inbox so much cleaner. One feature I especially like is called sane black hole. It’s a great way to stop seeing certain emails without having to unsubscribe. What they dislike: It’s not a big deal, but I wish I had more sand boxes. I could set up at the most basic plan but I get it.

SaneBox Is a Real Time Saver for Managing Email Categories

It helps me spend less time sorting through my emails and more time focusing on other important tasks. What they like: SaneBox reduces the amount of time I spend reviewing incoming emails. The different categories, SaneCC, SaneLater, SaneNews, etc. make it easy to manage. It is definitely a time saver! What they dislike: It's more difficult to use on my iPhone because of the mail app.

First time we've paid for email management-worth it

What they like: I like the overall management system, the sorting AI is quite good. Also, when I've had a problem I've been able to get a customer service chat--a real live person it seemed to me -immediately. This makes a big difference, I know if I can't find an email they'll help me look. What they dislike: Sanebox is not cheap, considering if I were patient and diligent, I could probably set up the same systems with Gmail folders. But I know I'm not patient and diligent. So I use sanebox and it does keep me slightly more sane.

Set and Forget Awesomeness

inbox mess What they like: The inbox mess is a well-known massive disaster for humankind and who knew the solution is simple. Just make "sorting to folders" work. Gmail's filters didn't work for me, so many emails escape and they are not flexible. Dragging emails around tabs did work either. <br><br>Sanebox made it work. It is automatic and it does a clean job. I have a box for all newsletters and I spend a few minutes speed reading them then hit delete all. Inbox zero has never been easier. Boxes for Zoom invites, for certain topics, etc. Very low maintenance, great product support. Sanebox gets my highest recommendation. What they dislike: Would be a nice add-on to unsubscribe but it's just a nice to have not a must.

Sanebox has changed my worklife profoundly

It allows me to trash the trash and focus on what matters. I was getting so many new spam emails a day, the unsubscribe options the spam provided never worked, and sanebox solves these problems for me. What they like: My inbox was so out of control I often gave up. Sanebox has freed up so much time that I feel like a commercial i would not even believe. But it's true. If you spend time up front training it, and then a small amount as you go, you will still save hours a week! And I feel so much better. What they dislike: I like everything about it. Everything works beautifully. It would be nice to be able to more selectively choose emails that need replies.

Freed Me From All the Spam and Less Important Email

Problem: too many spammy or unimportant emails to review. Benefit of Sanebox: you train Sanebox by simple drag and drop so that it knows what you think are important emails and which can wait until later. Big time saver. What they like: I've been a subscriber to Sanebox for years and there are a few features I like about it. First is that it filters out spam. Of course, many tools do that, so the next feature I use everyday is called "SaneLater". This allows me to put less important emails into a different email inbox. That way I don't lose them and I can look at them and possibly respond later. The final feature that is very cool is called the "SaneBlackHole". Perhaps you know that when you think you're unsubscribing to an email list you are actually just proving that you are a person who checks their email. The company may unsubscribe you, but your email address is being sold to other companies which will then approach you about subscribing to their service. To avoid this, I put emails into the "Black Hole" - I don't actually have to open the email and I will never receive another email from that sender again. What they dislike: I have occasionally lost the connection between Sanebox and my Apple Mail, but support was quick to fix it. No other problems really. It just works.

Changed my relationship with email. Any service and any platform. Won’t use email without it.

I receive too many emails, and services that try to guess how to filter my messages (like Gmail) do so poorly and unpredictably. I save hours a week, and can triage through and respond to emails with far more efficiency at the times of day I want to look at them. What they like: Very short learning curve, uses tools and features already built-in to my email (folders, forwarding, BCC, etc.), and works anywhere I already check email. I don't need to install special software and I can use the same tools across all my accounts. I get to inbox zero at least weekly, if not daily, and I only have to look at messages when I need to. Training is great and doesn't try to overthink anything. I don't have to create rules—just move messages to folders. What they dislike: I wish it cost a bit less for the unlimited plans. I use six different email accounts for different companies / contracts, and being able to have full access to all the features would be great. While the feature set does what I want it to, it would be nice to see more new features come to the service. I love the iOS app, and wish it was a bit more customizable and responsive.

Organized emails save me lots of time every day.

Before I got SaneBox, I would do an email sorting activity every day, moving messages to different folders in my email application according to their urgency and importance to today's work which sometimes took a half hour or more before I could even respond to the ones I judged important. Now that step has been taken care of by my "executive assistant" which presents me with all the messages neatly organized according to my established rules. It saves me at least a half hour per day and probably more. What they like: I found it easy to set up and train. After the initial training, the reviews of new emails are also very easy to do. When I look at my emails in the morning, I don't have to wade through less important or irrelevant messages to find the ones I need to work on today - they have already been sorted for me! It's almost like having an executive assistant. What they dislike: Can't think of anything I don't like about the software.

Sanebox brings sanity to my email.

Sanebox has reduced the amount of time I spend checking my emails and thus helped me save valuable productive time. What they like: Sanebox has greatly sanitized my mailbox,giving me control over the type of emails I receive.I love the "NoResponse" filter and I use it to bring out emails I send to people,which got no response from them. The "SaneBlackhole" feature is where unwanted newsletters I receive go into, and I have it to thank for how easy it is to scroll through my inbox these days.The weekly reviews I receive from Sanebook which informs me of the number of hours I have saved on Sanebox for the week and the number of emails that ended up in my SaneBlackhole only make me appreciate the enormous job Sanebox is doing for me. What they dislike: I have got reservations about how everytime someone sends me an email for the first time, their email ends up in the Sanelater Folder rather than my inbox. On some occasions ,such emails have ended up being very important emails.

Save Your Sanity with SaneBox.

On my busy days, SaneBox saves me a lot of time by preventing me from being distracted by emails that are not important to me. Those emails go into folders that I can look at when I am not busy. These include emails that I may like to read but are not important enough for me to need to read immediately. Instead of having a full Inbox, mine is kept to a minimum with important messages only. I also use the "reminder" feature often. This allows me to have emails reappear in my Inbox at a date and time chosen by me. What they like: SaneBox saves me a load of time by automatically moving unimportant emails out of my way until I am ready to address them. Ads that may interest me are moved into folders that I may review after hours or in my leisure time. My Inbox contains only emails that are important to me. Furthermore, I can drop an email into a folder that will present it back to me on a specific date and time that I desire to deal with it; a "reminder". What they dislike: The software may be improved by allowing for an unlimited number of self-defined folders but it works well as it is.

Email sanity in a box

It's all about getting rid of the sea of spam and newsletters that swamp our emails, and yet being able to send the ones I want to read later to my SaneLater folder. And that lets me focus on actual work. Or play. Or anything else but freakin' email. What they like: I love the way SaneBox sorts my email into convenient, prioritized folders. It keeps me focused on my most important emails, lets me get to Inbox Zero quickly, and makes it easier to get rid of the junk. What they dislike: I don't dislike anything about it except the reporting which I'm sure I could simply turn off (I never use it). There are features that are duplicated by both Gmail (we use Google Workspace, too) and my email client apps (I like Spark at the moment). But there's still plenty of value in SaneBox.

Strong tool to help declutter and prioritize busy inboxes

I have seen the difference it makes for an inbox that receives hundreds of emails a day of varying requests and purposes ranging from spam to family obligations to important data from the accountant. It really is a time saver for someone who does not have enough time to touch hundreds of emails a day to determine which ones need to be handled. What they like: SaneBox learns from the user's decisions. If the user marks an email as "Important", SaneBox collects data on the email, so when something comes in that is similar, it will automatically mark it as "Important". What they dislike: My least favorite feature of SaneBox is that is is not that different from most of the same features offered by Gmail and Outlook in terms of filters, labels, and color-coding options. But, this is a service that integrates with your email provider and costs additional money. It is as though the cost is simply to have the smart learning feature I mentioned above and the time saved not manually creating filters.

My one app that never fails me.

I thought I would test it for one year as a tryout, but once I added it to my daily work/life schedule I knew I could never go back to an unmanaged system. The software has been very beneficial in saving me so much time and only once I have had to contact them and found the team behind it to offer great support. I have it set to auto renew and rely on it and their team to be there everyday. What they like: Sane Box saves me time. My day is usually filled with work and life, so sorting through well over a hundred emails to find the important ones is not the time I have to waste. SaneBox does that for me. And if there is a questionable email that they allow me to decide on, I can simply drag it to the right folder and it's set to repeat that each time after. So simple and efficient. What they dislike: I feel that the software has features I haven't even begun to use and those I have, are working great. So my one negative is not taking the time to use it a full capacity.

Control the email overwhelm

Above all else customer support is the biggest reason I love Sanebox, especially when this is something that is lacking when dealing with companies online. What they like: Spending money to control emails might seem strange especially when you can create rules, but I have found it is great to use sanebox to stop trying create my own. This can be huge, especially if you are using gmail and you've had it for a long time. I can easily tell you that SaneBox saves me so much time because I can take care of my email from within the email box. There are other apps available that are free, but I've found that for the value Sanebox is a much better option! What they dislike: Overall I've found that Sanebox is so helpful that I cannot think of any cons.

I have been using SaneBox to manage multiple personal and business emails

I have been using SaneBox to manage my email for about three years now and I have been very happy with it. It has saved me countless hours in not reviewing low priority emails. I like the way it automatically keeps priority emails in my inbox so I don't waste time wading through the emails I need to respond to.

Very Helpful

I had 20,000 emails and the thought of going through and deleting them all was a pure anxiety-inducing nightmare. SaneBox helped clean up those emails with an easy-to-understand method. Love the fact it creates folders for your inbox and you can train certain types of emails where to go so that moving forward, every email is organized exactly where you want it to be. I wish this wasn’t free for just a trial, but this may be one of the first apps I decide to pay to continue using when the free trial ends.

Saves Time by Cutting Notification Noise

The constant distraction caused by the noise of email notifications. What they like: It saves me so much time by cutting down on notifications and newsletters. I’m able to focus on what matters and get things done in a more timely manner. What they dislike: Not much overall. The daily review can be pretty time-intensive and takes more effort than I expected.

Sanebox is simple and easy to set up

Sanebox is simple and easy to set up. I estimate that as I continue to train Sanebox to read and sort my emails, that I save about 2-3 hours a week not having to plow through reams of ridiculous emails.

Game changer!

Saves me time that I would have spent filtering through email while organizing what requires most attention to least. Love that you can set reminders to follow up on certain emails. Great support team to answer any questions you may have. Biggest benefit is it gives you more brain space to focus on the important items. What they like: Easy to use, adaptive, simple integration, saves me a ton of hours, organizes my emails quickly What they dislike: Have been using SaneBox for the past 3-5 years and no major dislikes so far.

Decluttered Email and Automatic Sorting - SaneBox's AI Is Great!

SaneBox is excellent at organizing a highly cluttered inbox and automatically sorting incoming emails. Only the most pertinent emails are brought to the user's attention, which saves me an extraordinary amount of time. Their Daily Digests allow you to quickly see what emails were sorted and you can train the AI to ensure it's sorting emails correctly.

Sane Box is a great time saver

Sane Box is a great time saver! It helps me organize my inbox so that only the things I absolutely need to see go in my main inbox. Other less important emails get sent to other boxes that I have “trained” and that I can get to when time isn’t pressing. It is a very flexible program and one that I recommend to others when the subject of email management comes up. Thank you SaneBox!

SaneBox Transformed My Inbox Organization Effortlessly

I do not have to sort or prioritize emails. I get hundreds per day, all with different priorities. My worries are gone. What they like: SaneBox is wonderful. It has saved my sanity literally because of how easily I can organize my inbox as to not miss anything important, and worry about less important emails at a later time. The blackhole feature is gold. What they dislike: I have zero complaints, they are always inproving features.

Quick, Easy Setup That Takes the Stress Out of My Inbox. Used for a few years

It sorts emails into folders, so I don't have to What they like: Takes the stress out of my inbox, it's quick and easy to set up What they dislike: The daily emails and I think some of the folders included in the price could be more

SaneBox saved my email

SaneBox - OMG! This is how email management should be. My coach recommended that I hire an administrative assistant to handle all of my emails, but SaneBox is doing that for me instead. I’m managing my inbox so much better now with SaneBox. HIGHLY RECOMMEND! The "100 tips to handle your email" is valuable all by itself.

Love it! Love It! Love It!

I have had my same email address for over 20 years and get 100's of legit messages daily, but the 100+ more junk never show up in my inbox. SaneBox will truly keep you Sane and organized, and its 100% trainable. HIGHLY recommend. Love it! What they like: This system especially as you tweak it over the months is a massive time saver. What they dislike: Very little. I love it. I don't use the daily email summary, because I have already handled everything.

100% recommend

I rarely write reviews for apps, but I downloaded SaneBox on Monday because I had so much spam emails coming in that I thought about just deleting the email entirely. I saw something on youtube and thought I would give it a shot. After 5 days after the initial set up the program learned what emails need to go to the “black hole” and I can already tell the difference of looking at unwanted emails. Overall I would and have recommended this app to friends and family.

Straightforward and saves me time each day

An excellent product that helps me avoid distractions while working or studying. Outstanding customer support. What they like: Over the years I have used most every major spam filter. This one is head and shoulders the best. It quickly allows you to categorize items from multiple mailboxes, and keeps your inbox clear for genuinely important messages. When you have time, you can look over everything else. Very customizable. Customer support at Sanebox is rapid and friendly. What they dislike: Nothing. I am hoping that in the future, digests from multiple email accounts can be consolidated into one.

4-year review

I've been using SaneBox for 4+ years now. It's a great feature for Fastmail and other email providers; helps keep my email manageable and it's extremely easy to use and train. Worth the price.

Automatically hides unimportant emails

Sanebox automatically filters out unimportant emails, which redirects one's attention span to only important emails. I thus respond to important emails much more quickly. Before I started using Sanebox, I used to waste time with deleting and sorting junk mail and notifications, but now Sanebox does that automatically for me!

This service is soooo worth it

I like a lot of email filter customization. The simple “news” and “junk” in other free emails apps doesn’t work for me. Server side rules are way too difficult to group properly, and app side rules are bloated and process hogging. This service is finally the solution I needed! Pricing is reasonable and customer service is super responsive and helpful, even with unique requests. Features are added regularly, rare bugs are addressed and fixed, and the app is very functional. Can’t ask for much more!

Buying back time made easy

You would think unsubscribing to email lists, having a separate email for junk mail and dedicating time to manage my email would have worked. It did not. SaneBox solved the problem. The intelligent email monitoring and management combined with the simple interface for creating categorized rules is the ultimate attack against unwanted email. Spam, over email, wanted businesses misapplying email in accounts you want - SaneBox has sorted all of these very well. In the end, I have gained back hours a week of my personal time.

An end to inbox overwhelm

I provide fractional services and end up with a new inbox with every client. The level of overwhelm I experienced with this was huge before I found SaneBox. Now my inboxes are all well managed, I don't miss important e-mails in the collection of spam and advertising, and my unread count has dramatically reduced.

SaneBox is great

Most of my friends no longer check their emails because their inboxes are so overwhelming. Mine is completely manageable because I’ve been using SaneBox for many years. If you ever miss important emails get SaneBox so you will no longer miss them. Take control of your email! Get SaneBox!

SaneBox Review

Fantastic! Sane later and sane news are becoming more refined too... what was once paid attention to, is now deleted for moved to sane black hole. Less clutter in my mind, in my life! What they like: The amount of organization and therefore ability to prioritize tasks in fantastic. This therefore saves me time; which equals money! What they dislike: Sane no replies and sane reminders are a tad confusing. But once mastered will be my favorite features for sure !

Sanebox saves met hours

Overall, it's a great time saver. What they like: Sanebox keeps my inbox manageable throughout the day (I get a few hundred "real" emails a day. And I can quickly go through the @Sanelater and other folders and keep or read the few that i need to see. What they dislike: For my puposes, it's pretty easy to set up and use. I have a number of email accounts and it's on most of them.

Time Saver

I love what I use, I could use more of the tools. Changes how I look at email, focus on what matters most. What they like: I believe​ this product saves me 1 hour a day at least. Very easy to use. What they dislike: Takes time to train the system, worth it.

Excellent product

Excellent product that I have used for years What they like: The routing and blacklisting of emails into the appropriate folders saves me hours during every day and ensures I can now concentrate on key senders of important emails. What they dislike: Although I understand it’s a safety feature I’m not sure I need to review all the emails I have routed or blacklisted

Sane box has really helped me shuffle through the clutter

Sane box has really helped me shuffle through what is important and what can wait. It saves me 30 minutes a day and allows me to still look at things of interest to me, but on my schedule, when I have time, without them distracting me when working. Their customer service is great too. Love them.

Had Sanebox for years now

Had Sanebox for years now, honestly don't know how I'd manage without it , the filtering system was so good even before AI And now basically indispensable since most of the email companies significantly limiting the amount of storage, unless you *upgrade* for a fee of course :( Do yourself a favour and let sanebox do the work

Inbox before and after….remarkable improvement!

Amount of crap in my inbox was horrifying! With a little effort with the daily digest, immediate huge improvement. Highly recommend for Outlook for Mac using Microsoft Exchange Server, which has no ability that I’m aware of, to mark and keep spam out of the inbox!

Time saver

I have tried every email management software out there and SaneBox is the only one that substantially improves how effectively I can handle ~400 emails per week. One downside is that the app and website look like they were designed in 2008, but you rarely have to use it because it automatically manages your email. Once it is set up it functions behind the scenes.

Such a time saver!

I highly recommend using this mail management system which I have had over 6 years. It brings complete order in managing the dreaded in box. This new app is fantastic - it speeds up the user process even more! The customer service is exceptional. I had to contact them twice with the new app and the response was immediate and responsive to my concerns.

1000% worth the annual subscription

The free app is great, but don't stop there! SaneBox makes email soooo much more efficient. I especially love the feature that reminds me when to follow up with someone I haven't heard back from. My emails are always neatly organized, too.

Indispensable

I’ve been using SaneBox for so long I can’t even remember — eight years? It has fundamentally changed the way I relate to my email for the better. Now that there is an app it is even more useful and integrated. The app is simple yet powerful. It does exactly what I need it to do in an elegant manner. I will never go back to using email without SaneBox.

Time Saver

Sane Box has saved me so much time, I used to get so much unwanted mail and would spend countless hours just trying to go through them all. This has been the best time saver and has helped me so much. I have recommended this to family and friends.

The most unexpected solution

I’ve tried ALL email clients for Mac and could not find any with good combination of performance, hotkeys, and filtering. Suddenly no client is the answer. Using SaneBox in combination with Mailspring and LOVING it!

SaneBox has truly made me feel more sane--(thoughI still keep subscribing to too many newsletters!)

I used to have to spend time everyday scanning and deleting all the email I get, in order to keep my google account from getting full and to avoid missing anything important. Now Sanebox does that for me. What they like: As a person who subscribes to probably too many newsletters, I was drowing in email. I no longer trusted that unsubscribe works for many senders. And, because I didn't want Google's Gemini training on my email contents, I turned off smart features, which took away sorting feature--so I was LOST and overwhelmed by my inbox. Sanebox is genius! I especially love the Sane BlackBox, where I can send email I no longer want to see, without hurting friends' feeling by unsubscribing. I feel confident that what is important is quickly and easily findable. What they dislike: So far I don't see any downsides to using SaneBox. The only reason I gave 8 stars for how likely I am to recommend to friends is that most people I know don't get as much email as I do.

For those of us slower with AI....

While I paid for this service for my personal Gmail account, I learned my husband had taught GEMINI to do almost the same task. I am not as tech-savvy as hWhile I paid for this service for my personal Gmail account, I later learned that my husband had taught GEMINI to perform almost the same tasks. I'm not as tech-savvy as he is. I was really happy with how my email was being 'trained.' It took some trial and error, and I missed a few customer coupons for Kohl's and Michaels during the first couple of weeks, but I think it's set up well now. It took me about a month to get to this point. I must say, the staff has been phenomenal. Even now, when I email them with a question, they respond quickly and thoroughly, and they also follow up.e is. I was super happy with how my email was 'being trained.' It did take a bit of trial and error, and I missed some customer coupons for Kohl's and Michaels the first week or 2, but I think it's pretty well set up now. did take me about a month to get here. I will say the STAFF was PHENOMINAL - even now, I email and ask a queestion and they respond quickly and completely and tehn ALSO followup.

SaneBox Honest Review - 2026

After six months of using SaneBox in my business inbox, I’ve developed a clear opinion: it doesn’t fix every email problem, but it does reclaim time and reduce distraction in a way manual filters rarely do. If your inbox constantly pulls you into low-value tasks, SaneBox can become the system that protects your focus. […] Initial accuracy is around 80–85%. The first few weeks require attention. You’ll need to train the system by moving misfiled emails back into the inbox or into the correct folder. Training is easy and the system improves quickly. […] In my experience SaneBox shaved off a couple of hours each week.

Effortless Email Management with SaneBox

I use SaneBox to auto organize my email inbox and easily mass delete emails or spam, solving storage problems. It auto sorts emails into chosen categories, keeping my inbox free from spam and letting me quickly see or delete what I need. What they like: I like SaneBox for its auto sort and mass delete options. My inbox isn't full of spam, and I can just go to a category to see what I want or save space by deleting emails. The initial setup was very easy. What they dislike: I think SaneBox could be improved with more options and customizations. It would be helpful to have more categories or some sort of AI functionality.

A real time-saver

SaneBox saves me a lot of time and is flexible enough to fit how I actually manage email. I use Messy Mode because I still like seeing emails as they come in, while letting SaneBox help organize everything in the background. There’s a bit of initial setup, but once that’s done, it’s very easy to use. The lower-priced tiers are definitely worth it. I just wish there were an option between the Lunch and Dinner plans, since that would probably be the sweet spot for me. My only real complaint is that the interface could use an update. It feels a little dated, but the service itself works well and makes my inbox much easier to manage.

Accurate Email Categorization That Keeps My Inbox Clean

Allows me to focus on the actual, actionable communications that I need to have in my inbox and takes the newsletters, shipping notifications and other extraneous stuff out and puts it somewhere to be read later. What they like: It integrates perfectly with Gmail. Filters mail into categorized sub-labels with a high accuracy rate and keeps the primary inbox clean of extraneous messages. For example, all the newsletters are in one place, for convenient reading. What they dislike: It needs some further refinement in the UI to help users find settings to review filter settings. Also needs some additional capabilities like keyword filtering that go above mail domain filtering.

Highly Relevant Labels & Smart Sorting That Help Prioritise and Reduce Email Stress

already mentioned in my earlier responses. What they like: Easy to train so that the labels come right. I really like the labels - they’re highly relevant and help me prioritise without missing important emails. It has also greatly reduced my email stress. Works better and on top of Gmail's existing filters. In my priving plan I got enough and more labels plus I can use it across both my work and my personal email which is great. What they dislike: I don't dislike anything................

Great automation - but I fight it sometimes

I really like the ease of being able to drag a message to a folder/mailbox and have a rule automatically created to handle that sender's messages. However, I'm constantly fighting with it because so many sites send verification emails - emails that I want to see immediately in my inbox. What ends up happening is Sanebox moves them before I can open and click on a verification link. This isn't Sanebox's fault - the tool is working exactly as it should and it works very well. But I have not found a solution that can leave some emails where they are or at least leave them for 5 minutes so I don't have to hunt through different mailboxes to find the message.

I appreciate how SaneBox sorts and filters

I appreciate how SaneBox sorts and organizes my email. I subscribed so I could clean out my email boxes and not have to spend extra money for additional storage space. SaneBox allows me to easily filter for emails older than any date I choose, which makes for easy deletion decisions on my part. SaneBox has provided excellent customer service, always available to answer my questions and take suggestions for improvements.

I have Sanebox but with multiple email accounts it's frustrating checking 5 Inboxes, SaneNews and SaneBulk folders.

I use SaneBox - it's a paid service and I'm not affiliated - it has a bunch of features and you can choose to pay for a few or a lot. Highly recommended

SaneBox - save hours every day :) pricey, but totally worth it

Streamlines Email Management, Needs Better AI

I use SaneBox to eliminate distracting messages, organize emails, and streamline inbox management with a digest, saving me time. The black hole feature intelligently eradicates unwanted messages, while smart rules pretty effectively manage newsletters. What they like: I like that SaneBox helps me spend less time managing my email by eliminating distracting messages and organizing them with a digest. The black hole feature is great because it doesn't just move messages to a junk folder like my email client, but uses intelligence to permanently eradicate unwanted messages. I also appreciate the intelligent rules. I've used them in the past to manage receipts, and now I use them to streamline and manage newsletters. Additionally, the initial setup was easy. What they dislike: The AI seems to need a bit more training than I'd like, requiring me to still continue checking folders to ensure it didn't miss anything. And the price point is higher than I think the current feature set warrants. I think the full feature set should be available for the price (at least until the AI is improved, at which time I'd pay more). I still use Sanebox but downgraded to a lower tier subscription and just one of my email addresses rather than my prior 3 until it improves.

Game Changer

I've been using Sane Box for years and it's helped me tremendously! As a songwriter who spends most of my time on the road, it's kept me organized and focused in a tremendous way. It's transformed my productivity!

It can be helpful but still need to sort through emails or it’ll add up

I like that sane box catches all of my general emails from listserve’s and from newsletters. Once the emails are collected I can scroll through them in a daily feed and read whatever ones I choose. However, it is difficult to clean up old emails, I like deleting rather than archiving them. I also hoped I could easily unsubscribe from senders, but it seems that I’ve had to unsubscribe many times and still seem to get emails from recipients I don’t want.

Latest Upgrade Makes Me Want to Terminate

I’ve always been a bit on the fence about this app - it doesn’t do anything in terms of recognizing junk, and often makes it difficult to find a missing or password reset email. In fact, password reset emails often take over an hour to show up and by then they’re invalid. There’s no real intelligence in the app; you do all the work. But this last upgrade is infuriating. It’s added 2–3 more steps per line to the Review process in order to achieve the same results. How did they consider this an improvement?

Security concerns

I tried it shortly and didn't care for the system. However, my concern is that within a few days, my credit monitoring found my email and SSN on the "dark web," whatever that is. I wouldn't have left a review, but the timing is suspicious, and I have never had a data breach like this prior to the free trial. I cannot verify, so my review is not based on that alone. I like the idea of the program, but its complexity and security concerns pushed me away.

It’s ok

Good concept , sort of reliable. The app has to be the worst designed app ever . Also the filters don’t pull the names of the emails but it tell you the email address from where it was sent that makes it very hard to find emails . Good concept but please for that prize you must do better at designing a decent app. It’s really terrible and unusable

Service is great, but app does it a disservice

Huge Sanebox fan! Been a user for years and saves tons of time. But the app just is too buggy and undermined the service. Had to delete it to get value again from the awesome Sanebox service.

High Learning Curve

This app sounds really great maybe awesome in its web version. But going back and forth between the app and the built in browser is not a great experience. I will give the web version a try.

Not a comfortable experience

I am someone that wants to clean up my massive email, but I’ve avoided automated tools (and literally had assistants) to do this because of the fear of it making mistakes. I was hoping this was using actual ai to make decisions. I suspect it is not. No default (actual ai) filter would take shipping notifications from legit orders I’ve placed this week and actual invitations to events happening next week and lump them in with unimportant advertising emails. Also, it’s very odd to know that a robot is making decisions about my emails but I have no initial visibility as to where they will end up, how many it’s moved, or what it’s algorithm is designed for during initial setup. In addition the digest is provided once per day and I was shown a “wait 3 hours” message - just felt very obscured. This type of cleanup app is not for me. Maybe it is for you, but I think you’ll get a similar experience just searching for the word unsubscribe and auto-putting into a separate folder. This did not seem to have any self awareness beyond that. Also maybe it has these things, but on the first day that I’m letting a robot have full access to my inbox, I expect a more transparent experience. How about asking if I’d like to see a demo of what it’s going to do before the first time it does it?

Sanebox alternatives?

Been using Sanebox for about ten years or so, but I’m getting sick of it filtering out obviously important emails, and for the fact that emails are filtered after they’ve hit my inbox. I currently use Bluehost for my email accounts btw, along with one personal gmail account. Are there alternatives to Sanebox that I can consider? For what they charge, I feel it should work much better. Thanks for any input!

Great service - Too many hidden upsells

A good way to sort your emails without having to do the manual labeling setup in gmail. Lot's of upsells and sort of sneaky tactics to make you think the price is less than it actually is. It is a solid service and should be able to live on that alone. I find it useful but am also a bit concerned with being tied to a service for these needs of making my inbox manageable. As a service and platform it works well. It becomes quite expensive with all of the upsells and it's done in a very salesy way that put's me off hence the lower score.

Sanebox acts like a virus

Sanebox acts like a virus. Once you install it, which they make very easy, it becomes almost impossible to remove from your computer. They use every method possible to block you from removing the software. I would run in the other direction. Do Not fall for their inducements, this is my recommendation. 4/16/2026: Update, I had to go to AI to find out how to remove this from my computer. It had latched onto my email system and closing your account as they suggest, WILL NOT REMOVE THERE CONTROL OF YOUR EMAIL BOX. BE LEARY OF SIGNING UP!!!

Great until it wasn't and TERRIBLE tech support/cust svc

UPDATE (10/24/25): someone at Sanebox cancelled my account BEFORE I could even initiate it. I was planning to back up my "trainings" and stuff before I made the request to cancel my account. I remember that Help said there are many options at the time of cancellation. Someone at Sanebox just went ahead and CANCELLED my account. And now my Inbox is flooded with so many emails (which is why I *was* using Sanebox). Oh wow! And there IS a reply from Sanebox. But no plan how to solve the issue or anything. WOW! Haven't experienced THAT before! Update #2 (10/24/25): To SaneBox: thank you for your offer. I politely have to say no. 2 main reasons: 1) I have used Sanebox for 11+ years. I am not going to try and recreate my 1000s of "trainings"/rules again. That would be crazy! AND 2) The fact that a manager in your technical support CANCELLED my account without me even initiating it. That is NOT AT ALL professional IN ANY SHAPE OR FORM. Thus, I will have to take other actions. I was going to back up my training rules and then cancel the service. And go on my way. Paid for the service for 11+ years, and never had any issues. Then, the outage happened, and things have been pretty bad. Worse, the support didn't provide any support. I guess that's bad. But then, to be vindictive and cancel my account before I even have a chance to do anything... that is PRETTY CRAZY. Thus, I politely decline your offer. Instead of my wasted money, energy, and efforts, now this is simply a different matter. Best wishes. Original (10/19/25): I have been using SaneBox for *at least* 10 years or more. And I have LOVED it most of the time. I used to use it for 2 different email addresses which meant I paid a lot of money every year to SaneBox. It seemed WORTH it to me. Until they had a huge outage in Sept of 2025. And since then, it has been a nightmare. Emails would stop being tagged to SaneLater *randomly*. Only solution was to "RE-TRAIN" that email. After weeks of seeing this every day (and different incoming email vendors), I contacted tech support. First time. And Oh My God. 14 to 15 emails back and forth with 1 tech support person. He/she wouldn't read what I wrote. Being a very technology proficient person, I put in lots of details (including what I had already tried and so on). He/she would recommend things which didn't make sense (and later on end up causing more issues - at least the first few times when I DID listen to him/her). He/she would get information mixed up. It was as if he/she didn't have any training - neither about how emails work NOR how their product works. I wish I could publish the email chain with this person. Nothing against this person, but it is EXTREMELY frustrating to repeat yourself over & over again (especially with the kind of details I was adding - to make it EASIER for the TECH SUPPORT)! I finally am done. There are MANY alternatives to SaneBox. Going to start looking into them this weekend. What a shame! I have convinced at least 6 people to start using this product over the last many years :(

No real customer service

The company offers no telephone customer support, unless you buy the premium level!! I paid for a full year's service and it won't let me log in. No response when I tried to rectify this!

....not so good

The 'training' of the 300 messages that pour into my inbox could be possible. That's fine. However, there is no way to accurately delete spam or junk mail...even the ones with the same subject line.... SaneBox sorts the messages.... I can do that myself with rules... I ran into difficulty trying to uninstall the program...I've been working on getting it off of my computer for three days now....It may live there forever... The Sanbox people don't seem to know how to remove it either.... It's been..... a terrible experience...with Sanebox not offering any assistance at all...they have sent instructions that don't work and virtually no tech support outside of those links.... I can't get the program out of my Outlook... Don't put this program on your computer unless you want to see it forever....

Fatal Attraction

I didn’t decide to stick with SaneBox. Thank goodness I only tried 1 email address. I took the time to go to their website and CLOSE my account. In addition I unsubscribed to their emails. However every time I open my email I am still missing emails that have been redirected. I have deleted their folders, restarted my phone. Deleted my email from my phone completely and restarted it. Deleting the folders I have done countless times. And STILL I log in to more emails from them, the folders are there still, and they’re still filtering emails. Worst mistake ever!!!

Buyer be aware

After I did not renew my free trial, Sanebox initially disengaged from my account, but then suddenly began performing their “services” again without my authorization claiming that they were giving me more free time to decide. After I insisted on canceling their service, which was not an easy task, my email all of a sudden a few days later began being bombarded and assaulted by outside spam emails completely unrelated to my previous purchases or online activities (I mean 100s emails from all over the world at one time). COINCIDENCE or is this company playing dirty? Needless to say, I don’t believe in coincidences, but I want others to be aware.

Complete Scam and so are these reviews

Complete Scam and so are these reviews. They offer nothing but strong arm tactics and hijack you e-mails holding you hostage until you login to their service to view them. Don't do it, during my "Free Trial" they cost me over $800 by hiding my emails until I logged in to SaneBox, if you don't login, they keep them from you. this is a total scam and this company doe nothing you can't do yourself except hide your emails from you.

Not recommended

I am very busy and do not have the time to go into other apps or multiple folders to sort out my emails. I ended up with too many folders whose role I could not understand. I missed important emails and only discovered that they had been misfiled. I use gmail and prefer Google's sorting. There is no point getting things sorted twice. I felt that SaneBox just created extra clutter in my life, which and me feel compelled to write this review. I am glad that I have cancelled it.

This app is the epitome of hypocrisy

I realized I did not enjoy this app, so I deleted it. Now they constantly send me emails to pay for their subscription. I blocked sandbox and unsubscribed 5 times from the mailing list and you still send me emails. Incredibly predatory behavior from this company. I am so irritated with how I downloaded this app to stop email mailing lists yet this is the most annoying spam emailer I have ever encountered.

Concerned

I have only had the app one day so I’m still in the free trial period. I’m concerned because I can’t find how much it’s going to cost. Every time I click on “see plans” it takes me somewhere with no mention of plans or cost. That information should be upfront. I’m going to delete the app if I don’t find out the price today.

The customer service was shocking

The customer service was shocking! There were so many issues with the service and it's 'learning' wouldn't learn. When customer service contacted me, I told them the issues I was having and they turned off all functionality - making it useless. When I asked why it was no longer working and questioned whether I was talking to a bot they cancelled the account. I got the impression it's a very small company run by people who only want good feedback.

DO NOT USE THIS APP

I used sanebox for many years. It was just ok, not great. I cancelled over the weekend and my emails were not returned to me inbox as indicated, instead they were deleted. Their customer service is garbage and apple needs to remove this app from their App Store. DO NOT USE THID APP

Never ever install!

I wish apple would kick this app into the sun. If there was negative stars. This would get all of them. If you install this insane box crap. You will be spam emailed from hell and it never ends. Try it if you want more spam. And you can’t unsubscribe!

Total Scam and misleading

The worst attempt at an email helper ever invented. What they like: The Cancelation, except they have disallowed it and are holding my emails hostage again. What they dislike: That the trial ended, except it didn't and now they're preying on me.

Used to be great - not anymore

Sandbox has been my salvation for years .... until lately. I have gotten more crap mail in my main inbox in the past month than I have in the past year. I don't know what's changed or why it's not picking up garbage, even after I train it as trash or black hole, but I'm about ready to cancel.

Garbage

Deleted this after I accidentally installed it. Now I can’t get rid of the folders in my Gmail.

NO LIVE PERSON PHONE CUSTOMER SERVICE

Way too complicated. Does a bunch of stuff you don’t want it to do. BUT DOESN’T SEEM TO BE ABLE TO KEEP JUNK MAIL FROM COMING TO YOUR JUNK FOLDER.

I'm like Jim..

I'm like Jim..I sent Sane quiet a few emails asking for clarifications etc, .. still waiting for a reply to any of them..

I need an encyclopedia

I need a technology encyclopedia in order to operate this software. And I just don’t have the time to look up one. So therefore I can function with this software. The developer believes that he discovered gold. In his design. But his layout is very complex and I just can’t see user-friendly to functionality in this platform. It’s just me. Because this app has high ratings. So forgive me for being on the slow bus.

Awful

I thought this would help and it set me back 2 weeks trying to undo

.

would not let me sign up at all. i could only get as far as the password then it would tell me i couldn’t use any of the passwords i tried.

CONFUSING!

This operation should be more simplified. I couldn’t tell what, if anything, I should do even from the odd tutorial. Also, immediately upon installation, It solicited for related apps.